Ria Az’zahra
Jl. Pinang No. 22
Margonda Raya
Depok
November 18, 2016
Gadisbutik
Jl. Kep Riau
Batam Kota
Dear sir/madam,
On October 21, 2016, I
purchased the following item from your website gadisbutik.com [21091- Tas Fashion Import].
I bought a bag for Rp120.000,00 with purchase order 161021110738661. But I found an iron hook was broken though I never used it.
I
have always found your products to be good and it surprises me that such unfortunate
incident has happened.
I would like to express
my disappointment from the condition of the product. This is not what I
expected at all. I hope you agree with me that this is not acceptable under any
circumstances.
I request from you to
provide an immediate replacement or arrange for a full refund. I trust that you
will take the necessary precautions to prevent such incidents in the future.
Best Regards
Ria Az’zahra
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